The Team

The people behind the practice.

Certified coaches, partners in your transformation.

KB

Learning Designer & Facilitator

Kelly Boutilier

Kelly is a learning designer and facilitator recognized for her creative and dynamic approach to developing team synergy. Her workshops bring together playfulness, curiosity, and purpose — turning learning into a collective experience that strengthens both connection and collaboration.

Specializing in experiential learning and team development, Kelly designs meaningful workshops that spark engagement and lasting impact. Drawing from her background in learning design, creative facilitation, and organizational development, she creates environments where people feel energized, ideas flow freely, and teams rediscover the joy of working — and learning — together.

Her approach combines depth and play, helping teams embrace innovation while reinforcing trust, communication, and cohesion — values that lie at the heart of The C+ Factor's philosophy.

Experiential learning · Team development

LD

Executive & Team Coach

Louise Dufresne

Louise is an executive and team coach certified by the ICF, known for her strategic and compassionate approach to transforming teams and their leaders. She excels in aligning strategic vision, developing team capabilities, and facilitating effective collaboration.

With experience in both the public and private sectors, Louise combines facilitation, human-centred design, and process optimisation to offer concrete solutions that help teams move beyond routine actions.

ICF Certified · Bilingual FR/EN

ÉT

Coach

Éric Toulemonde

Éric Toulemonde joins the Le Facteur C+ team with expertise shaped by a diverse and enriching life journey. A certified ACC coach and member of the International Coaching Federation (ICF), he draws on nearly 20 years of experience across various fields, blending the rigor of large corporations with the flexibility of unconventional environments.

Driven by a deep passion for personal development, Éric supports leaders and teams by helping them strengthen alignment with their values and improve emotional management.

Certified ACC Coach (ICF) · ~20 years experience

Looking to join us?

We selectively partner with senior coaches who share our standards and our heart.